seren apothecary

  • Home
  • Shop
  • Our Story
  • Press
  • Contact Us
  • Home
  • Shop
  • Our Story
  • Press
  • Contact Us
  • Clear
  • 0
    • Cart
    • Recently Viewed
    • Add

    -

    Your subtotal today is $-.--. Shipping and taxes will calculated at checkout.

    Go to cart
  • Home
  • Shop
  • Our Story
  • Press
  • Contact Us
Clear
seren apothecary
  • Home
  • Shop
  • Our Story
  • Press
  • Contact Us
  • Register / Login
  • Search
  • Home / Coronavirus (Covid-19) Customer Information

    Coronavirus (Covid-19) Customer Information

    Due to Covid-19 our despatch and delivery times are taking longer than normal. If your US order hasn’t arrived 10 days after you've had your despatch email please get in touch with our customer services team who will resolve the issue for you.

    You can visit our customer Help Centre to view our Shipping policies by clicking this link: https://serenapothecary.com/pages/shipping-and-returns

    Our online telephone line has been closed temporarily so that we can focus on fulfilling your orders and respond to emails. 

    Please note that our customer service team is extraordinarily busy as a result of longer delivery times and COVID-19 regulations. We are doing everything we can to reply to tickets as quickly as possible but please be aware that requests could take up to 7 days to be responded too. Thank you for your patience.

    Please keep visiting this page for the latest information.

    About the shop

    Seren is a luxury brand of high-end fragrances started by Amelia Fleetwood and Tara Owens. The celestial origin of Seren, means star in Welsh. Branding and design by Rodney Kizziah



    Main menu

    • Home
    • Shop
    • Our Story
    • Press
    • Contact Us

    Footer menu

    • About Us
    • Shipping & Returns
    • Terms & Conditions

    Payment methods accepted
    • American Express
    • Apple Pay
    • Diners Club
    • Discover
    • Meta Pay
    • Mastercard
    • Shop Pay
    • Visa

    Copyright © 2023, seren apothecary .

    Copyright © 2023, seren apothecary .