You can visit our customer Help Centre to view our Shipping policies by clicking this link: https://serenapothecary.com/pages/shipping-and-returns
Our online telephone line has been closed temporarily so that we can focus on fulfilling your orders and respond to emails.
Please note that our customer service team is extraordinarily busy as a result of longer delivery times and COVID-19 regulations. We are doing everything we can to reply to tickets as quickly as possible but please be aware that requests could take up to 7 days to be responded too. Thank you for your patience.
Please keep visiting this page for the latest information.